Value-added Solutions
Say goodbye to retail prices.
As a member of your local Chamber of Commerce, you are eligible to participate in an exclusive money-saving program designed specifically for Chamber member businesses. Discounts range from 40% to 85% off manufacturers’ suggested list price. Whether you like to shop online or at a brick and mortar location, OfficeMax offers you negotiated contract pricing, which means you don’t pay retail prices or program fees. In addition to these remarkable discounts, your orders are shipped directly to your door, free of charge.

Retail Connect Card
Negotiated savings are in the cards.
Need office supplies but fear paying full retail price? Now, getting contract pricing at a store near you is easy. When you reach the checkout counter, simply hand your Business Retail Card to the clerk and you’ll receive instant deductions. Your contract is built into the card, so when it’s scanned, it automatically gives you the lowest rate. You can order, distribute and track your cards at the company level, department level, or even issue them to specific individuals.

Signing-up for the ChamberSolutions/ OfficeMax program is easy. Just contact ChamberSolutions at 800.924.3543, or complete the online enrollment form ("Enroll Now") and we'll get you set-up and on your way to saving money on all of your office supply needs.

Ordering Information

Supply Items

Special Order Items

Self-Inking Rubber Stamps

Placing An Order

Order Confirmation

Delivery

Backorders

Discrepancies

Returns

 

Supply Items

To expedite your ordering, OfficeMax and ChamberSolutions have created a catalog that features many of the items that your businesses will need in your day-to-day operation. Keep in mind that this catalog represents only a small portion of all the items that OfficeMax has available. If you don’t see an item in the printed catalog, you can explore the OfficeMax website for thousands of more items. Regardless of where you find the item (catalog or website) you can be sure that you will always receive the ChamberSolutions contract pricing. Please note that the contract pricing is at or below the prices listed in the catalog.
Regularly Order Items (ROI)
ROI are the most popular supply items purchased. All of the ROI supplies have the deepest discounts (up to 85%), and are available for next day delivery. To ensure that you always have the best price on the most often used items, OfficeMax constantly monitors ordering patterns and usage frequency. As changes are detected, adjustments are made. Additionally, you may call and request that certain items be added to the ROI listing.

Special Order Items

If you have a special need or if you are unable to find an item, please call OfficeMax toll free at 800.777.2554. Simply provide the manufacturer's item number and/or product description. The professionals at OfficeMax will do their best to find the exact item or an equivalent product. As always, the pricing will be significantly discounted from the manufacturer's suggested list price. Please note, these items may not be stocked at a OfficeMax location and may take additional time for delivery.

Self-Inking Rubber Stamps

Custom self-inking rubber stamps may be ordered from OfficeMax. Simply fax your completed self-inking rubber stamp order form to 757.485.2081 or toll free 800.777.1650. Please include your account number, consignee number (shipping code) along with your name, phone and fax number. Please allow additional time for delivery. A SELF-INKING Rubber Stamp Order Form can be found in the OfficeMax Full Line Catalog.

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Please have your account number (250626) and consignee number (shipping code) available when ordering.

Although there is no minimum order, order size is one of the major components for ChamberSolutions' special pricing. By helping increase order size, ChamberSolutions is in a better position for future negotiations. Thus, when possible, we recommend once a week ordering so that we can keep our costs as low as possible. For your convenience, OfficeMax Customer Service Centers are open extended hours and are even open on Saturdays.

When placing an order you have three options:

Phone
To place phone orders call the Boise Office Solutions Customer Service Center at 800.472.6473. Provide the representative with the account number 250626 and shipping information (consignee number) as well as the item numbers and quantities you wish to order.
Fax
To place an order by fax, send your completed supply Order Form to OfficeMax at 800.572.6473.
Internet
Once you have signed-up to use the ChamberSolutions/ OfficeMax Program you will be assigned an internet username and password. You will need each of these before you can use the internet to place an order. Once you have this information, simply visit this website (www.chambersolutions.com/officemax) and click on "Place An Order". Then, simply follow the online ordering instructions.

Order Confirmation

If you desire, OfficeMax can "Fax Back" a confirmation of your order. To receive a "Fax Back" simply indicate the fax number and the person that is to receive the confirmation. Also, if you order via internet, OfficeMax can send an order confirmation back via e-mail.

Delivery

Orders received by 4:00pm are processed the same day for next day delivery. Deliveries are made daily to all areas. All merchandise is shipped free of charge directly to your door.

Backorders

If an item is backordered, the packing slip will note this in the description field. You need not take any additional action. Within a few days, the remaining items on your order will be delivered. If you have any questions regarding a backorder, call OfficeMax at 800.472.6473. Please have your packing slip available when calling with the invoice number and date.

Discrepancies

To report a short shipment or a damaged item, call OfficeMax at 800.472.6473. Have your packing slip available when calling with the invoice number and date.

Returns

If you find it necessary to return an item for credit, please call OfficeMax at 800.472.6473. Please have your packing slip available when calling with the invoice number and date. OfficeMax will provide you with an Authorization To Return (ATR) number. If you would like a "Fax Back" confirmation of the ATR, just give us your name and fax number (including the area code) and they'll fax a copy to you. OfficeMax also has the ability to send a "Fax Back" via e-mail. Simply give your customer service representative your e-mail address. Please attach the ATR fax or a piece of paper with the ATR number to the carton. Please do not write on the product carton or product. Then, simply leave the carton for OfficeMax to pick-up.

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